FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

If I want to know the minimum order quantity and get a full quote, then what information should let you know?

1).Bag type 2).Size 3).Material 4). Thickness 5). Printing

I am doing this purchase for the first time. I don't know this information?

You can tell us your requirements, what products you want to pack, the type of bags you like, the design and packaging capacity, and our service team will fully understand and provide you with a packaging solution within 12 hours including holidays. We will also send our samples for you to try and check.

Is the sample free?

Yes, we can provide samples, you only need to pay the shipping cost, we will refund the shipping cost after you place the order. If you need samples with your own prints and sizes, we will charge some sample fees based on your requirements.

What kind of design file do you accept?

The popular format is AI, PDF or PSD, with high definition and resolution and separate layer files.

How long is the lead time?

Usually 2 to 3 weeks after the design is confirmed, and it also defend on the exact quantity of the order. If you need them urgently, we can speed up.

Are you factory or trading company?

We are OEM&ODM manufacturer, have our own factory since 2002, which is located Linyi Comprehensive Free Trade Zone, Linyi, Shandong Province, China.

What is your MOQ?

Usually our MOQ is 20000-30000pcs, basically it depends on the size dimension and material structure, bag style etc.

Do you customize packaging design based on request?

Yes, we can do customize everything from design to size, material, bag style,etc.

What sizes do you offer?

The sizes are customized. We can give suggestion according to your requirement.